UCB MyIT Service Desk Contacts
On this page you will find the essential help desk phone numbers across all regions at UCB.

Contact numbers
Contact numbers
Language | Country | Phone |
|---|---|---|
English | Global (24/7) | +32 2 200 7560 |
English | North America | +1 877 822 2367 |
English | UK | +44 20 3788 6200 |
English | Mexico | +52 800 522 9950 |
English | India | +000 800 050 3685 |
English | Brazil | +55 11 4700 2520 |
French | Belgium & France | +32 2 200 7561 |
French | Switzerland | +41 44 511 2160 |
Dutch | Netherlands | +32 2 200 7562 |
German | Germany | +49 69 153 253 339 |
Japanese | Japan | +81 3 6864 7373 |
Chinese | China | +86 400 842 4 115 |
You must call from the mobile phone number you shared with your UCB manager during your onboarding.
If you're unsure which number is registered, ask your UCB manager to check in MyAccess before calling the MyIT Service Desk.
If the registered phone number is incorrect, please ask your UCB manager to update the phone number in MyAccess.
MyWorkplace (Online Request)
MyWorkplace is an online portal for submitted IT request. You can access MyWorkplace by visiting: https://ucb-dwp.onbmc.com/
The MyWorkplace portal is recommended for:
Non-Urgent IT Request
Equipment Request
Software Request
Access Request
