External Workers

Onboarding Step 3

Set your initial password


How to set your initial password

  1. Open a browser (Microsoft Edge is recommended)

  2. Open a private / incognito window

  3. Go to the password reset page (https://passwordreset.ucb.com)

  4. Enter your:

    1. Your UCB email address or E-number@ucb.com

    2. Captcha verification code on screen

  5. Select “I forgot my password” and tap next.

  6. Choose to “approve notification in my Authenticator App”

  7. When prompted, approve the request on your smartphone via the Authenticator app which you installed and configured in Step 2

  8. Enter a new password that meets the security requirements

  9. Confirm the new password

Your account is now activated.

 

Password Requirements

  • Minimum length: At least 10 characters

  • Character complexity:

    • At least 1 uppercase letter (A–Z)

    • At least 1 lowercase letter (a–z)

    • At least 1 number (0–9)

    • At least 1 special character (e.g., ! @ # $ % ^ & *)

  • Easily guessable passwords will be rejected (for example: “Password!123”)

Important notes
  • This step must be completed before you can access the UCB environment

  • Your new password will be used for all future sign-ins

After this step, your account is fully activated.


Use the cards below to navigate through the steps.